Every channel. One to-do list.
Chats from every connected account land in one list. The team answers them, hands them over, marks them done, and the CRM sits next to each one.
To do
3 unread09:13
09:20
Note by Emma · only your team sees this
Invoices go to the Berlin entity, not the holding. @Chloe09:42
17:40
09:05
16:02
Hannah
16:30
08:51
18:13
15:27
11:04
19:40
11:02
Oliver
11:15
14:40
Emma
15:05
09:30
Pick a conversation
Use J and K to move through the list, Enter to open.
Click into the list and try J, K, E and S.
Inbox zero, across five apps.
A chat is either waiting on you or done. When the customer writes again, it comes back to To do on its own, so nothing waits in an app nobody opened today.
- To do
- Every chat waiting on your team. Answer it or mark it done; a new message from the customer puts it back.
- Assigned to me
- The chats someone handed you, on any channel and any account.
- Starred
- The few you want to keep in sight.
- Done
- Answered and closed. Nothing is lost; search finds it.
- Requests
- First messages from people you haven't talked to, on the networks that keep them apart.
Your account, your rules.
Whoever connects an account owns it. Nobody else sees it until the owner shares it with the team, to read or to reply. Hide a chat and it stays yours, whatever the sharing says.
Replies show who on the team wrote them, so a shared account never turns into a mystery.
Edit WhatsApp account
+381 11 555 0100
Account name
Who sees these chats
Your team can read and reply.
The CRM is the panel on the right.
Every chat shows its contact, company and deal beside it. A known number or profile links itself; a new person is one click from a contact. Notes stay inside the team and never reach the customer.
Automations start when a contact writes, on any channel, and can answer from the inbox too: create a task, ping a teammate, send the follow-up.
How automations workHands on the keyboard.
Triage a morning of chats without touching the mouse.
- Next and previous chat
- J / K
- Mark done
- E
- Star
- S
- Search people and messages
- /
- Send
- ⌘ Enter
Limits, per account.
What Cavyro sends for you is paced and capped. The details are on each channel's page.
| Channel | Between sends | A day |
|---|---|---|
| 15 to 25 s | 100 messages, 10 new chats | |
| 6 to 8 min | 10 an hour, 50 a day | |
| 20 to 40 s | 100 actions, 30 new chats | |
| Messenger | None | 15, growing to 50 |
| Telegram | 10 to 20 s | 200 messages |
Inbox questions
Something else? Book a call and ask us directly.
Is this a shared inbox?
Yes, and a CRM. The team works one list of chats from every connected account, with owners and a done state, and every chat sits next to its contact and deal.
Does my teammate see my personal chats?
No. A connected account is private to the person who connected it. They choose whether the team can read it or also reply, and can hide single chats from everyone.
What happens to chats when I disconnect an account?
They stay for 30 days, so reconnecting picks up where you left off, and then they are deleted. Contacts, deals and notes you made from them stay in the CRM.
Can an AI agent read the inbox?
Yes, within the same access rules as a person. The assistant in the app and agents connected over MCP see only the chats the person they act for can see.
Which plan includes the inbox?
Every plan. Pro gives each seat two messaging accounts on any channel, Business five, and extra accounts are $10 a month.