The WhatsApp CRM for teams that sell in chat.
Connect the WhatsApp or WhatsApp Business account your customers already write to. Every chat lands next to its contact and deal, the team works it from one inbox, and the reply still comes from your number. No Business API and no templates to get approved.
5 days, no card. Your chats stay private to you until you share them.
To do
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Note by Emma · only your team sees this
Invoices go to the Berlin entity, not the holding. @Chloe09:42
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Hannah
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Oliver
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Emma
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Pick a conversation
Use J and K to move through the list, Enter to open.
The same chat in Cavyro, next to the deal. Click around: it works like the app.
What comes across from WhatsApp.
WhatsApp connects as one more linked device, so Cavyro sees what your phone sees.
| WhatsApp and WhatsApp Business app | Yes |
|---|---|
| Direct chats | Yes |
| Group chats | Yes |
| Chats you already have | Yes They import when you connect. |
| Photos, voice notes and documents | Yes |
| Edit a sent message | 15 minutes WhatsApp's own window. |
| Delete, react, quote reply | Yes |
| Read receipts | Yes |
| Pin, archive, mute and labels | Yes They match what your phone shows. |
| Start a new chat from Cavyro | Yes By phone number, up to 10 a day. |
Scan a code, like WhatsApp Web.
Open WhatsApp on your phone, go to Linked devices and scan the code Cavyro shows, or type the pairing code instead. Your phone keeps working as before; Cavyro is one more device on the account.
The account belongs to whoever connected it. Keep it private, or share it with the team as read-only or read and send. Hide a single chat and nobody else sees it, whatever the sharing.
Every chat on a deal.
Cavyro matches a chat to a contact by phone number, so a customer who writes from the number you already have is linked to their contact record. From the panel beside the chat, create the deal or open the one that exists.
Automations can react to a WhatsApp message coming in and send one back. Campaigns go to customers who already have a WhatsApp chat with you, from the account that owns that chat.
From chat to deal
From the first WhatsApp message to a won deal.
No copying between apps. The chat becomes a contact in one click, the contact gets a deal, and when the deal is won an automation hands it to delivery.
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1 They write on WhatsApp
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2 One click to a contact
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3 A deal on the pipeline
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4 Won, and handed over
Automations
Automations that read every WhatsApp message.
Trigger on a new message, branch on the channel and on what the AI reads in it, like a pricing question, a buying signal or a complaint, then act: tag the contact, create a task, ping the right teammate.
How automations workCampaigns
Campaigns to the people already in your WhatsApp.
Send an offer to contacts you already chat with on WhatsApp, from your own account. Test two versions, add follow-ups that stop when someone replies, and see which replies became won deals.
Cavyro never sends to people you haven't talked to, and paces every send under WhatsApp's limits.
How campaigns workWhat we do to keep your account safe.
- Time between sends
- 15 to 25 seconds
- Daily limit
- 100 messages and 10 new chats
Nothing goes out for the first 24 hours after you connect, so a new device never starts with a burst.
Messages Cavyro sends for you, from automations and campaigns, wait 15 to 25 seconds between each other. Your own replies go out when you press Send.
If WhatsApp pushes back anyway, we pause that account's sending for at least an hour before trying again. A message we can't confirm goes out once, not twice.
Pro gives every seat two messaging accounts, Business five, on any channel. Extra accounts are $10 a month. The trial covers one account.
See pricingWhatsApp CRM questions
Something else? Book a call and ask us directly.
Do I need the WhatsApp Business API?
No. You connect the WhatsApp account you already use on your phone, with a QR code or a pairing code. There are no message templates to get approved and no per-conversation fees from Meta, because nothing goes through the Business API.
Does it work with the WhatsApp Business app?
Yes. Personal WhatsApp and the WhatsApp Business app connect the same way, as one more linked device on the account. Your number, your business profile and your phone stay exactly as they are.
Can my team read my WhatsApp chats?
Not unless you share them. A connected account is private to the person who connected it. You can share the whole account as read-only or read and send, or keep it private and hide single chats from the team.
Do WhatsApp groups sync?
Yes. Group chats come in next to your direct chats, and the panel beside a group lists who is in it. Reply to the group from Cavyro and everyone in it sees the message from your number.
What if WhatsApp restricts my number?
Every send is paced and capped, and nothing goes out for 24 hours after you connect. If WhatsApp still pushes back, we pause that account's sending for at least an hour. If the session drops, the account shows Reconnect. A message we can't confirm goes out once, not twice.
What happens to my chats if I disconnect?
They stay in Cavyro for 30 days, so reconnecting picks up where you left off. After that they are deleted. The contacts and deals you created from them stay, because they belong to your CRM.
The other channels
Comparing tools? Cavyro vs Kommo, Cavyro vs respond.io.